Privacy policy

Privacy Policy

Last Updated: June 2025

GAVANY ("we," "us," or "our") operates gavany.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop with us.

1. Information We Collect

We collect information you provide directly:

  • Name, billing and shipping address
  • Email address and phone number
  • Payment information (processed securely — we never store credit card numbers)
  • Messages you send us via email or contact forms

We also collect information automatically when you visit our site:

  • IP address, browser type, and device information
  • Pages visited, time spent, and referring URLs
  • Cookie and tracking data (see Section 5)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and customer service requests
  • Send promotional emails and new arrivals — only if you have opted in
  • Improve our website and customer experience
  • Detect and prevent fraud
  • Comply with applicable laws

We will never sell your personal information to third parties.

3. How We Share Your Information

We share your information only as necessary to run our business:

  • Payment processors (Shopify Payments, Stripe, or PayPal) to complete transactions
  • Shipping carriers (UPS, FedEx, USPS) to deliver your orders
  • Email marketing platforms (e.g., Klaviyo) to send communications you have opted into
  • Analytics providers (e.g., Google Analytics) to understand website traffic
  • Legal authorities, if required by law or court order

All third-party providers are required to use your data solely for the services they provide to GAVANY.

4. Your Rights & Choices

You have the right to:

  • Know what personal information we hold about you
  • Delete your personal data, subject to legal obligations
  • Correct inaccurate information we hold about you
  • Opt out of marketing emails at any time using the unsubscribe link in any email we send
  • Non-discrimination — exercising your rights will never affect your service from GAVANY

California residents have additional rights under the CCPA, including the right to opt out of the sale of personal information. GAVANY does not sell personal information.

To exercise any of your rights, email us at HELLO@gavany.com.

5. Cookies

We use cookies and similar technologies to keep your shopping cart active, remember your preferences, analyze site traffic, and deliver relevant content. You can manage cookies through your browser settings. Disabling cookies may affect certain website functions including the shopping cart.

6. Data Security

We protect your information using SSL/TLS encryption, secure PCI-compliant payment processing, and access controls. In the event of a data breach affecting your information, we will notify you as required by applicable law.

7. Data Retention

We retain your information for as long as necessary to fulfill your orders and comply with legal obligations (typically 7 years for transaction records). You may request deletion of your account at any time by contacting HELLO@gavany.com.

8. Children's Privacy

Our website is intended for individuals 18 years of age and older. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal data, contact us immediately and we will delete it.

9. Third-Party Links

Our site may contain links to external websites. Once you leave gavany.com, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external sites you visit.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the website constitutes acceptance of the updated policy.

11. Contact

GAVANY — Fort Lauderdale, Florida, USA
Email: HELLO@gavany.com
Website: www.gavany.com